Frequently Asked Questions (FAQs)

If you can’t find what you’re looking for, please get in touch. Our team will be happy to answer any of your questions.

Our office is based on East London, however, all of our assessments are conducted remotely UK-wide.

We offer fast access to appointments, typically within a week. You don’t need to wait months or years to get support.

All of our assessments and treatments are conducted by specialists including psychiatrists, specialty doctors, GPs, as well as nurses and psychologists.

Yes. Our assessments and reports follow NICE guidelines and are widely accepted by NHS GPs and services.

You’ll receive pre-screening forms prior to your appointment to complete. Other than that, there’s nothing you need to prepare.

After your appointment, you’ll typically receive your feedback report within the week following.

Yes! If you’ve been diagnosed elsewhere, you can book a medication initiation appointment with us and we’ll guide you through the process

Sometimes, a diagnosis cannot be given based on the assessment and additional information your clinician has obtained over the assessment process. If this occurs, your clinician will provide a rationale as to why a diagnosis has not been given and provide further advice. This may include a recommendation for a different assessment. Although not receiving a diagnosis might be disappointing, it still provides vital information explaining your symptoms. For example, anxiety or another mood disorder may be mimicking ADHD or autism symptoms.

ADHD is a condition that first develops in childhood, and examining whether or not symptoms were present in childhood is an important part of the assessment. Your recollection of this time of your life may not be as clear as that of your parents, and so their input can be helpful to the process. If your parent prefers to be present at the assessment instead, to give verbal information, rather than written, then this can be facilitated.

 

We also understand that, for many reasons, parental input may not be possible. If this is the case, do not worry, the assessment can still proceed. If you can find any other information from your childhood years, such as school reports, then this also could be helpful.

During the pre-screening for an ADHD assessment, you will be asked to get an ‘informant’ to complete a questionnaire relating to your current symptoms. An informant is someone who has known you for a significant amount of time, and is familiar with your symptoms, particularly in the last 6 months. Typically, patients will ask a parent, partner, sibling or close friend to complete these.

 

We also understand that, for many reasons, parental input may not be possible. If this is the case, do not worry, the assessment can still proceed. If you can find any other information from your childhood years, such as school reports, then this also could be helpful.

Inclusion Criteria

  • Aged 17.5 + years
  • Individuals exhibiting traits of autism, ADHD and mental health difficulties (such as depression, OCD, PTSD and anxiety) linked with interpersonal challenges, emotional dysregulation, difficulties with communication and general functioning.
  • It is important to show readiness and motivation to engage with the service.
  • Prior diagnoses are accepted upon review and satisfaction of standards.

Exclusion Criteria

Note: The following exclusion list is not exhaustive. Clinical discussions in the multidisciplinary team (MDT) will provide further insights and the referral may be rejected should the team decide it is appropriate.

  • We will consider whether neurodivergence is the primary or secondary condition when reviewing the referral. We appreciate that neurodivergent presentations can often be co-morbid with mental health difficulties; however, the referral may be declined if any of the following are the primary concern.
    • Personality disorders
    • Psychosis
    •  Eating disorders (BMI < 17)
  • Clients unable or unwilling to engage with our service will not be accepted.
  • Clients that refuse, or are unable, to provide consent to uphold the terms in respect of confidentiality.
  • Clients with high levels of risk will be redirected to appropriate support. For example:
  • Active suicidal ideation and self-harm that has required medical treatment
  • Recent suicide attempt
  • Significant substance misuse
  • Ongoing legal issues
  • Clients that present with verbal, physical, threatening behaviour or aggression towards staff.

 

We also understand that, for many reasons, parental input may not be possible. If this is the case, do not worry, the assessment can still proceed. If you can find any other information from your childhood years, such as school reports, then this also could be helpful.

If your diagnosis of ADHD was made at our clinic, then you would need to provide us with a reading of your blood pressure, your pulse, your height and weight as well as the name and address of your local pharmacy. Once your clinician has reviewed these results, a prescription will be sent in the post to your pharmacy of choice and you can begin your treatment.

 

This process usually takes less than a week. You can speed this up by providing your vital signs ahead of your appointment, and by checking with your pharmacy as to what medication they have in stock.